Altair Commerce Engine - eCommerce Platform

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ACE Overview

ACE is a cloud-based application that lets you build and manage robust, interactive websites for conducting business with customers and vendors. Easy to use web forms let you quickly add or change content. No special training or software is required.

As your visitor navigates through your website, ACE automatically generates the pages based on the presentation choice you have made for the product or service. Changes to your products or services are made from easy-to-use forms and your changes are automatically translated into new website pages.

ACE User Manual

The complete ACE user manual can be accessed HERE.

Store Manager

The ACE Store Manager provides you and your staff secure access to the various areas of your website. Access to areas may be managed by departments. The Store Manager also provides access to a variety of optional ACE modules including:

Online Sales

ACE supports online sales to both consumers (B2C) and customers with accounts (B2B). ACE provides unrivaled flexibility for managing and presenting your Products/Services from your website. Standard features include:

• Up to 10,000 Store Departments
• Up to 10,000 Product Lines per Department
• Product Line can have any number of Items for sale
• Each Item can have any number of options/styles (e.g. size, color, etc.)
• Sample Item Page
• Sample Area Page

Users of the optional e-Commerce module are able to manage flexible price and shipping models. Pricing is date range specific, variable based on units or dollars, adjustable by discount groups as well as customer-specific pricing. Similar flexibility exists for shipping fees.

Order Processing

The ACE Shopping Cart makes it easy for a visitor to buy your products online in a secure transaction environment. For customers that select the ACE e-Commerce functions, Altair automatically implements the Visitor Login and Registration pages so that orders from existing customers are expedited. A key aspect of ACE e-Commerce is the ability to quickly go to the product/service required. Ease-of-use is key to a successful e-Commerce site. ACE provides the ability to track orders that originated on another website. This feature allows you to offer other website operators a commission for referring their visitors to your website. The associated report allows you to see, by referring website, the orders that were created as a result of another website referring a buyer to your website.

Order Payment Processing

Once the customer has completed creating an order, he/she moves to the Check Out Page. At this page, the buyer is presented with a complete Order Confirmation page. When the buyer approves the information on the Order Confirmation page, he or she is redirected to secure credit card processing where the buyer enters credit card information. If the buyer's card is approved, the Merchant Bank partner begins the process of transferring payment to your bank. ACE recognizes customers with accounts and will create and e-mail an invoice for these customers once the order has been shipped. The optional Accounts Receivable System will manage payments and provide summary text files suitable for import by your accounting application or to the optional Altair General Ledger System.

ACE provides all customers the ability to view order status and order history.

Business to Business Sales

ACE has the ability to sell to consumers and/or businesses. The Business-to-Business (B2B) subsystem is an add-on to the standard Business to Consumer subsystem. When ACE detects a B2B customer, it automatically implements existing sales terms (e.g. COD, Net 30 days, etc.) for the transaction.

Managing Orders

The ACE Order Management System provides a comprehensive set of modules for managing your orders and inventory including:

• Picking Ticket (the actual order) generation - This function creates an Adobe PDF document which details the order information.
• Order Status maintenance - This function lets you track and update the status of each order by using a drop-down menu.
• Shipping Document generation - Serves as both packing slip and shipping label.
• Customer Order Lookup - A search field for all orders (pending, existing, previous, etc.) which searches the database against all orders in the order history.
• Order Status Report - (which is optionally available to your customers if you wish) lists orders and their current status.
• Inventory Manager - This report shows you the status of all items sold on your website by department area.
• Accounting Reports - To facilitate interface to your accounting application, this is a screen report that shows sales by date range and details.

B2B customers are able to log in and access the following functions:

• Maintain list of locations authorized to place orders
• Identify who can place orders
• Implement order rules by location (e.g. maximum order size and maximum order amount per month)
• Ability to approve or disapprove orders that exceed location budget
• Reports detailing purchases by location or product

The Client functions allow your client to manage who can place orders and in what amounts.

Content Management System

Save time and money. Make changes to your website yourself, when you need them. The ACE Content Management System is easy to use. Upload graphics, change text and more without any special tools or software from anywhere, anytime.